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Support/Project Manager

Job Title: Support/Project Manager
Contract Type: Permanent
Location: York
Industry:
IT
Start Date: ASAP
Reference: SDX/TP/RF1801/K
Job Published: November 22, 2018 20:35

Job Description


Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!

Are you a highly organised individual who is passionate about delivering service excellence? If you are experienced in customer relationship management and a proven track record in delivering on targets, we want to hear from you!

Sodexo is looking for a Support/Project Manager to join our Team in York for a 6 months fixed term period. The successful candidate will be expected to work a 40-hour week, predominantly Mon-Fri with some out of hours work (due to site working 24/7) and some site travel.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients


 

Constant site monitoring, ensuring the service is running efficiently, on budget and as per contract
Drive service excellence and continuous improvement through the site
Support managers in delivering OMP objectives and achieving KPI’s
Identify team development, and potential talent within the team.
Attend Sodexo site DOR’s WOR’s & team meetings as required and offer feedback as appropriate
Develop strong client relationships in line with the clients for life program
Report any concerns regarding Health and Safety and the Environment.
Undertake any other duties that may be required for the effective operation of the site services
Provide a weekly report on activities and actions for site, and review these in weekly one to ones
Attend training sessions and meetings as required.
You must have a Food Safety Level 3 qualification or equivalent
It is essential that you have a pro-active attitude and can be flexible in relation to duties and working hours. The job also requires someone who can demonstrate that they have strong organisational and planning skills and have the ability to prioritise and manage their time effectively
You must be able to work effectively without close supervision and must possess good organisational skills.
Confidentiality is essential
The ability to communicate imperative for this role
Experience in delivering to targets to achieve quality standards, customer satisfaction and profit margins
Experience of delivering financial targets
Experience of customer service and in particular - customer relationship management
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process