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Revenue Protection Officer (Talent Bank)

Job Title: Revenue Protection Officer (Talent Bank)
Contract Type: Permanent
Location: London
Industry:
Start Date: ASAP
Reference: VT060
Job Published: November 04, 2019 11:38

Job Description

Job Details
Revenue Protection Officer (Talent Bank)
Job Title : Revenue Protection Officer Location : London Euston
Salary : £30,761 Per Annum Close Date : 13-Nov-2019
Employment Type : Full or Part time :
After 22 amazing years and launching many amazing careers, Virgin Trains will be passing the baton on to First Trenitalia to operate the fabulous West Coast mainline railway. First Trenitalia will build on our legacy of delivering an amazing experience to our customers. We are helping them in this interim period to find the best talent to take the service forward for the next generation. Read on and see if you are the perfect fit for this role.
 
We are currently recruiting for Revenue Protection Officers to work at London Euston - Could you be the person we are looking for?
 
Here are just some of the things you'll be getting up to in this busy role…
 
To be a key player within the Security & Revenue Protection Team in providing the highest level of service encompassing the roles and responsibilities of the Security & Revenue Protection Team.
Working in partnership with the On Board and Station teams to give all our customers a safe, relaxing journey, dealing with them in a welcoming, friendly and professional way.
To protect our company revenue and increase our market shares by delivering excellence in Customer Service.
Carry out all instructions given by the Head of Security & Revenue Protection. Communicate effectively with other On Board and Station people in the interest of customer service and safety, always ensuring your own personal safety and that of others at all times.
Assist customers with their travel needs, ensuring that at all times, concise and accurate information is given.
For more information and roles/responsibilities please see the attached job description.
 
If you are successful with your application, you will be placed in a Talent Bank and will be offered a position as and when they arise.
 
Please upload a CV as part of your application.
 
We value the differences that make each of us unique! We pride ourselves on employing people from diverse backgrounds, race, religion, age, gender and sexual orientation.
 
Everyone who joins us becomes part of our family. We're committed to ensuring that we are inclusive, and offer a place to work where people are encouraged to be who they really are, not a corporate version of themselves. A place where differences are welcomed, recognised, accepted and put to good use!