Connecting to LinkedIn...

Project Support Officer

Job Title: Project Support Officer
Contract Type: Permanent
Location: London
Salary: 28000-30000
Start Date: ASAP
Reference: 029295
Job Published: January 29, 2019 12:04

Job Description

Project Support Officer 029295
Organisation - London Trams Projects
Job - Administration
Position Type - Full Time
 Job Title: Project Support Officer

Hiring Organisation: Transport for London

Vacancy ID: 027260

Minimum Salary: £28,000
Maximum Salary: £30,000

Job Location: East Croydon 
Contract Type: Permanent

Date Posted: 24/09/2018


As the Project Support Officer you will be working as part of a matrix Delivery team to provide project delivery support within the Delivery directorate. You will support the preparation of project documentation to enable robust project governance processes, and support other key tasks such as planning and scheduling, milestone tracking, document control and basic financial analysis.


Your key responsibilities will include:

Supporting preparation of project documentation to enable robust project governance processes, such as maintaining project progress reports and risk and issue registers, change control registers, benefits plans etc.

Supporting project planning and scheduling activities, tracking milestones and identifying variances.

Supporting configuration management for a project and document control.

Supporting simple analysis of project finances and budgeting.

Planning and prioritising work activities as directed by the Project Manager as well as ensuring all tasks are delivered on time and to high quality standards.

Compliance with relevant Health and Safety legislation and contributing to the TfL Health and Safety Culture, resolving arising issues or escalating as appropriate and ensuring safe delivery in line with the Surface Safety vision of “Everyone home safe and healthy every day”.



Knowledge and understanding of project and programme management methodologies and their practical application

Understanding of project controls tools and techniques

Understanding of TfL Project & Programme Management methodologies and processes



Project Management - Applies detailed project management knowledge including PPM methods and practices to overcome difficulties in delivering project objectives (Knowledge)

Stakeholder Management - Understands and takes part in fundamental stakeholder management activities within a project (identification, prioritisation, etc. (Awareness)

Information Management & Reporting - Designs and implements effective information management and reporting processes for low complexity or low risk projects (Knowledge)

Risk/Opportunity and Issue Management -Takes effective action to identify and manage risks and issues associated with own tasks (Awareness)

Health and Safety - Works in a way consistent with TfL's Health and Safety policy (Awareness)

Budgeting and Cost - Demonstrates a knowledge of the project cost control process within TfL and implications for the project (Awareness)



Experience of working in complex multi-functional and matrix environments

Experience of personal responsibility and accountability for working in busy project teams and delivering to time and quality

Experience of delivering small packages of work within projects

Diversity & inclusion

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.


In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the business area  but mostly include:


Final salary pension scheme

Free travel for you on the TfL network

A 75% discount on National Rail Season Ticket and interest free loan

30 days annual leave plus public and bank holidays

Private healthcare discounted scheme (optional)

Tax-efficient cycle-to-work programme

Retail, health, leisure and travel offers

Discounted Eurostar travel


The closing date for applications is 10/02/2019 @ 23:59.



Please note, due to the expected high volume response to this vacancy we reserve the right to close this campaign once we have a suitable pool of applicants, which could be prior to the published application closing date of the 10th