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|Job Title:||Project Planner|
|Job Published:||September 03, 2018 11:51|
Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year.
Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth. In 2011 Wates Living Space acquired Linbrook Services, followed by the Purchase Group in 2014.
We have an opportunity for a Project Planner to join our Responsive Team in Neasden. The primary focus of the role will be to allocate works to a number of operative’s daily, ensuring productivity and providing a good customer service to our client and residents
Key Accountabilities will include:
Scheduling works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.
Check all operatives have confirmed bookings and ensure any appointments not being met due to sickness are rebooked and tenants contacted
Check system for emergencies every 30 minutes and issue emergencies within a timely manner to ensure targets are meet
Arranging inspections for supervisors
Provide a high quality service to our client on a face to face basis
Working within a team to achieve goals and daily targets
We are looking for a planner/scheduler with experience and knowledge of operative scheduling systems.
To be successful in this role you will be highly organised, have excellent customer service skills, the ability to prioritise effectively and an attention to detail. Additionally, you will be an effective communicator at all levels to develop and maintain good working relationships with key internal and external stakeholders.
A bit about us:
Wates is one of the largest and most successful family-owned private construction, development and property services companies in the UK..
As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers.
Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do.
The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognized for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).