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Plumber Multi Trader
|Job Title:||Plumber Multi Trader|
|Job Published:||April 02, 2019 11:02|
We have an opportunity for a Plumber Multi Trader to join our Responsive Team in Birmingham undertaking all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner affording excellent customer service to the client at all times.
Responsive repairs and maintenance programme - WLS are responsible for maintaining the largest area to be awarded to a single maintenance provider by the council. This includes approximately 12,664 properties in West Central Birmingham (Perry Barr and Ladywood districts) and 18,363 properties in East Birmingham (Hodge Hill, Yardley and Hall Green districts).
The service includes over 260 maintenance operatives with approximately 90,000 repairs being carried out each year.
In addition, this partnership involves bringing back into full use approximately 2,300 vacant properties across the city.
Within the group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth.
Key Accountabilities will include:
Having an understanding of, and the ability to work to, industry-accepted Health and Safety standards.
Undertaking repair/renewal works to plumbing installations, and associated or minor maintenance tasks utilising your multi-trade experience.
Working alongside colleagues or contractors to complete complex orders.
Using PDA to receive instructions, and to feedback electronically details of works undertaken, or works to be undertaken.
Liaising with Supervisors/schedulers in a timely manner when works are unable to be completed on a first visit, providing detailed information to allow works to be programmed in.
Affording excellent customer service to residents, client and colleagues.
We are looking for a professional Plumber who has multi-trade experience gained from working in a similar industry and environment.
A bit about us:
Wates Group is one of the largest and most successful family-owned private construction, development and property services companies in the UK.
As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers.
Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do.
The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).
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