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People Advisor

Job Title: People Advisor
Contract Type: Permanent
Location: London
Start Date: ASAP
Reference: BHO528
Job Published: April 09, 2019 16:17

Job Description

Do you have an excellent telephone manner with experience in employee relations case management? Are you passionate about delivering an amazing service and able to communicate effectively at all levels?

We’re looking for a People Advisor to join our fun & friendly team at our Head Office in Barbican, Central London. You will work as part of our Shared Service team offering telephone & email based HR advice to our clubs nationwide.

Your job:
Managing all ER (Employee Relations) cases through to resolution in a timely manner, your main responsibilities include:

Providing ER advice, coaching & support to manager:
Ensuring all cases are tracked , managed & escalated effectively
Advising on all People Team policies and ensure these are reviewed & updated on an ongoing basis
Advising on all aspects of the employee lifecycle to both managers & employees
Inputting & maintaining accurate data in HR systems
Your commitment:
Based in our Barbican (Central London) Head Office, this is a full time role working 40 hours per week, Monday to Friday, 9am-6pm.

What we can’t live without:
Friendly & approachable, we’re looking for someone with previous HR experience to take on this exciting challenge. This role would suit someone wanting to put their skills to great use in a fast paced & dynamic environment.
To be successful as an People advisor, you’ll have/be:

Previous experience in People case management including disciplinary, grievance, Tribunal, restructures and compromise agreements
A great telephone manner and confidence dealing with a variety of people
Ability to work in a fast paced environment in a calm manner
A genuine interest in helping to resolve employee’s queries
The perks:

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. You’ll have a dedicated Manager and a supportive wider team to really set you up for success.

Also, to reward your hard work you’ll get:

Complimentary VA health club membership for you & a buddy!
Discount on loads of Virgin products & services.
33 days holiday (including bank holidays)
Birthday bonus day off (in addition to your annual leave)
Travel card loan
Pension contributions matched up to 5%
Health & dental care