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Learning Officer

Job Title: Learning Officer
Contract Type: Permanent
Location: London
Salary: 29000-30500
Start Date: ASAP
Reference: 030425
Job Published: June 13, 2019 13:12

Job Description

Learning Officer: Route into Work 030425
Organisation - London Transport Museum
Job - Museum & Heritage
Position Type - Full Time
External Job Description
Job Title: Learning Officer: ‘Route into work’
Contract Type: Fixed Term Contract (Until end of August 2020)
Location: St James Park, London
Salary: £29k - £30.5k
We are the world’s leading museum of urban transport. 
Every year we work with thousands of young people, business partners and industry decision-makers to shape London’s future
About the Role
The post holder will manage the development and delivery of Route into Work; a series of short pre-employability skills courses run at London Transport Museum for 100 young people aged 16-25 each year.
As a part of the Young People’s Skills team at the Museum, the post holder will liaise and support numerous transport and infrastructure employers to address the skills shortage and increase diversity of candidates applying for their roles.
The post holder will develop and oversee a coaching programme for Route into Work graduates that increases positive progression through personal and professional development.
Key Accountabilities
Ensure that young people have a range of opportunities to be involved with LTM and that all work seeks to build lifelong relationships and future visitors. 
Develop a programme that links to the wider work of the museum’s Enjoyment to Employment strategy, visible to and valued by staff and other audiences. 
Build strong relationships with a diverse group of stakeholders, including youth groups and Transport for London.
Manage freelancers, Young Freelancers and early career professionals to deliver the programmes as needed.
Work closely with key internal stakeholders - particularly Marketing, Development and Visitor Services teams - to ensure that the Young People’s Skills Programme is visible, valued and integrated with the wider work of the Museum.
Fully and consistently evaluate and measure impact of Route Into Work to embed learning into its on-going development.
Report and celebrate the progress of Route into Work and employability events to funders. 
Supporting as necessary across the Young People's Skills programme and wider learning team. 
Key Stakeholders
Line Manager - The post holder will report directly to the Young People’s Skills Programme Manager exchanging information on work objectives and supported to solve problems.
Learning Team - The post holder will be a member of the Learning team, and may work closely with any member of the team including freelance team members, Young Freelancers and volunteers.
Other Museum teams - Safety & Citizenship, Curatorial, Projects & Infrastructure, Visitor Services & Public Programmes, Marketing and Development; to integrate the Young People’s Skills Programme with the wider work of LTM.
Programme participants – the post holder will support and enable the active participation of young people
Programme partners – the post holder will establish and manage relationships with youth and employability partners
External suppliers – the post holder will manage relationships with external suppliers: e.g. freelancers, designers and printers
External Employers - the post holder will work with transport and infrastructure employers across the sector to seek progression opportunities for young people.  
Skills and Knowledge
Proven knowledge of youth engagement and participation best practice (Essential)
Networked with Job Agencies and young people’s support organisations (Essential)
Proven knowledge of the requirements of delivering and evaluating successful projects (Essential)
Computer literate with experience in the use of MS Word, Excel and PowerPoint (Essential)
Educational and mentoring skills: Demonstrable ability to enable learning for all young people aged 16-25 (Essential)
Effective interpersonal skills to engage and work with a range of stakeholders in a clear and confident manner: Exceptional ability to build personal and organisational relationships at all levels (Essential)
Strong organisational skills: a proven ability to work on own initiative and in a team, to prioritise and manage own time to meet deadlines (Essential)
Excellent communication skills: the ability to effectively represent the Museum through formal presentations, one-to-one meetings, written proposals, reports and promotional copywriting (Essential)
Demonstrable flexibility in approach to work; able to adjust plans as necessary to meet overall ambitions of the Learning team and the Museum (Essential)
Proven ability to prioritise and manage time in order to plan and deliver a coherent programme of varied projects to time and budget (Desirable)
A good working knowledge of Transport for London’s services and the history of public transport in London or demonstrably prepared to acquire this (Desirable)
Proven knowledge of working within accredited frameworks to co-deliver a learning programme (Desirable)
Experience of working with young people in an informal educational environment to achieve personal and professional positive progression (Essential)
Experience of managing budgets and evaluating projects (Essential)
Experience of successful working in diverse teams (Essential)
Experience of successfully managing people at all stages of their careers, particularly freelancers, young people and volunteers (Essential)
Experience of delivering young people’s projects in the cultural sector (Desirable) 
Proven experience of careers guidance and coaching, including an understanding of CIAG theories (Desirable)
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include: 
• Final salary pension scheme 
• Free travel for you on the TfL network 
• A 75% discount on National Rail Season Ticket and interest free loan 
• 30 days annual leave plus public and bank holidays 
• Private healthcare discounted scheme (optional) 
• Tax-efficient childcare payments 
• Tax-efficient cycle-to-work programme 
• Retail, health, leisure and travel offers 
• Discounted Eurostar travel
Equality and Diversity 
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, ethnicity, gender, sexual orientation, age or disability status. 
We strive to reflect the city that we serve and we look forward to receiving a ‘diverse’ range of applications. We want our workforce to accurately reflect the richly diverse community of London. 
We really are one of the best companies to work for! 
Please click on the below link to find out why.
The closing date for applications is Sunday 27th June 2019 @ 23:59 
We reserve the right to close the application window early if we receive a high volume of suitable applications. 
Application Process 
You should apply online through TfL.
Please submit your CV and a one page cover letter.
Please do not email applications to the London Transport Museum.
Your CV should be A4, in Arial 12 font, and a maximum of 2 pages
Please think carefully about the skills, knowledge and experience outlined in the job description and ensure your submission reflects the requirements of the role you are applying for. Short listing may be carried out on the basis of your answers to job-specific questions and other information that you submit. 
If your application is successful, you'll have to pass pre-employment checks before joining. For example, we will check your references and qualifications, your right to work in the UK and in some cases require a medical or Criminal Records Bureau check.