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Facilities Assistant

Job Title: Facilities Assistant
Contract Type: Permanent
Location: London
Start Date: ASAP
Reference: 25124009001
Job Published: November 29, 2018 09:58

Job Description

Facilities Assistant
Ref: 25124009001

We are looking for an experienced Facilities Assistant to join us to work with our team at Bromley Civic Centre

About Amey
Fundamental to living our core values is having great people in our business. That's why we believe that Amey is only as great as the people we employ.

We place great value on our people and the contribution they make to our business, that’s why we aim to offer a competitive benefits package to all of our employees. 

Working for Amey you will receive a competitive salary and will be able to join our contributory pension scheme. In addition you will be entitled to Company sponsored life assurance and a generous holiday entitlement. You will also be invited to join Amey Choices which offers a range of flexible benefit options and offers additional benefits available throughout the year.

Amey is an equal opportunities employer.



What is the purpose of this role?
To maintain high standards of service throughout the facility.

Location: Bromley Civic Centre
Working hours: 37.5 hrs a week working from Monday to Friday between the hours of 08:00 or 08:30 and 16:00 or 16:30 (flexible)
Contract: Permanent

What will this role involve?
Be knowledgeable of site service demands and undertake Office Attendant duties across administration and building locations  
Direct and assist visitors to the Civic Centre or other Council Offices inc. general support and guidance to public attending daytime/evening meetings.
Undertake the programme of Fire safety checks across the Civic Centre site.
Provide event management support to facilitate delivery of Onsite/Off site Annual Public Meetings, Public consultations and member initiated events.
Provide event management support to facilitate delivery of Civic Centre events as scheduled outside of the Council Programme of meetings.
Act as “usher” at civil wedding ceremonies, civil partnerships, Citizenship ceremonies and provide general support and guidance to public attending evening Committee meetings.
Provide a general security presence patrolling offices, grounds and dealing with disruptive visitors.
Core service support during pre, actual and post-Election periods including out of hours support
Be knowledgeable of, instruct upon and assist with the locking and unlocking of Admin buildings including setting or disabling alarms as necessary.
Be knowledgeable of and assist with the layout and breakdown of rooms for meetings, weddings, civil partnership and citizenship ceremonies as conducted within the Committee room suite and Old Palace, during down time periods of porterage support
Receive, co-ordinate/undertake the delivery of packets/parcels and be knowledgeable of electronic receipting procedures
Assist with mail services across the Admin building locations as required/necessary.
Undertake van delivery operations/services as required
Act in the capacity of a Fire Marshall during the course of actual events or fire drills.
Assist with pre, actual and post severe weather operations across sites including snow clearance and salting
Assist in the management and control of staff car parks.
Assist Contractors attending Council Offices by providing managed access to buildings, signing for deliveries etc.
External and Internal administration of notice boards
Undertake desk drops of Client generated staff/service publicity
Reporting defects in buildings to correct service point for resolution
Record cleaning defects as identified/reported for resolution by service team.
Be knowledgeable of Condeco on line meeting room system
To fully participate in the Amey performance appraisal and performance development system in order to and enhance personal performance and service delivery
Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department / Section and Civic Centre Site.
What are we looking for?
Able to communicate effectively with the public and all levels of staff in a friendly, pleasant manner
Ability to write concise and subjective Incident Reports
A working knowledge of building security and alarm activation/deactivation (desirable)
An appreciation of care and maintenance of office environments and car parks would be beneficial.
Previous experience of related work would be useful e.g. security, mail services, reception activity
SIA Licence (desirable) or must be willing to undertake training
No specific educational requirements are essential but training and/or certificates related to such matters as first aid, building security and customer care would be useful
Able to work additional hours, often at short notice, including evenings and week-ends
Flexibility around working patterns inc. cover for absences, A/L etc.
Needs to be physically fit and able to undertake manual handling
Ability to drive and have own transport desirable due to un-patterned attendances and need to undertake service operation driving duties
Ability to deal with difficult clients in a firm and non-confrontational manner
What makes this role unique?
You will be a part of the Amey family, creating better places to live, work and travel. In addition, we will support you in developing your career. In return for your commitment, you be eligible to receive exceptional benefits packages such as:

A wealth of career and development opportunities within Amey
Paid holiday with the option to buy additional holiday
Child Care Vouchers
Discounts at high street stores and more!
Discounted Gym Membership, Travel Insurance and Car Incentive Scheme
This is a great opportunity to be a part of our successful and growing business.