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Customer Service Assistant (former Thomas Cook employees only)

Job Title: Customer Service Assistant (former Thomas Cook employees only)
Contract Type: Permanent
Location: United Kingdom
Industry:
Start Date: ASAP
Reference: VT052
Job Published: September 27, 2019 13:46

Job Description

Customer Service Assistant (On Board - Thomas Cook Talent Bank)
Job Title : Customer Service Assistant Location : National - See Advert
Salary : £30,461 Pro Rata Per Annum (Post Training) Close Date : 10-Oct-2019
Employment Type : Full or Part time :
We have a set up a specific recruitment path to support any Thomas Cook Cabin Crew after the sad announcement that the company has ceased operations. If you are committed to the highest professional standards and delivering for our customers, then we'd love to talk to you.
 
Are you ready to get on board as one of our Customer Service Assistants?
 
Quite literally on board, in fact. This is your chance to join the Virgin front line and deliver a brilliant service on one of our trains.
 
It's up to you to make travelling time a breeze. You'll fill hungry tums and keep thirst at bay ¿ either serving at customers' seats or within our onboard shop, handle customers' questions and be a big support to the rest of the team on your train.
 
You'll be a natural at listening to customers, bubblier than a case of champers and never have a hair out of place. You're brimming with confidence and can talk to all kinds of people ¿ instinctively knowing how to make them happy.
 
Sound like you? Then we definitely want to hear from you. Why not get online today and fill out an application form.
 
Please note that this role is only open current Thomas Cook Cabin Crew or Thomas Cook employees and is an application for an 'expression of interest' in future opportunities at the following locations:
 
London Euston, Wolverhampton, Manchester Piccadilly, Preston, Carlisle, Glasgow and Edinburgh.
 
If successful with your application, you will be placed in one of our coveted Talent Banks and offered a role as and when they may arise.
 
Please upload a CV as part of your application.
 
At Virgin Trains, we value the differences that make each of us unique! Virgin Trains prides itself on employing people from diverse backgrounds, race, religion, age, gender and sexual orientation.
 
Everyone who joins Virgin Trains becomes part of our #VirginFamily. We're committed to ensuring that Virgin Trains is inclusive, a place where people are encouraged to be who they really are, not a corporate version of themselves. A place where differences are welcomed, recognised, accepted and put to good use!