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Business Director

Job Title: Business Director
Contract Type: Permanent
Location: London
Industry:
IT
Start Date: ASAP
Reference: SDX/TP/95897I/KS
Job Published: April 01, 2019 12:19

Job Description


Sodexo Healthcare are looking to recruit a Business Director to take overall day to day responsibility for the operational management of contracted services at the Imperial College Hospital, London, ensuring that Sodexo continuously and effectively support the Trust’s clinical needs, to the agreed contract schedules and service delivery plans.

A key responsibility in this role is to deliver a seamless service to our clients whilst nurturing business synergies and efficiencies between Healthcare and the rest of the business.

Imperial College Healthcare NHS Trust is one of the largest NHS Trusts in the country, providing services to over one million patients a year. The five hospitals include Queen Charlotte’s & Chelsea Hospital; Hammersmith Hospital, Charing Cross Hospital; St Mary’s Hospital and the Western Eye Hospital. Sodexo will work with the Trust to deliver industry-leading patient dining, portering, cleaning and helpdesk services at the Trust’s five hospitals. The private patients contract will see Sodexo provide the catering, cleaning, domestic and portering services for the Lindo Wing at St Mary’s Hospital.

Develop and manage a professional client retention and communication strategy, attending meetings with the Trust as required, being the Sodexo contract representative for the project agreement
Manage the day to day operations and ensure service delivery is of a high quality with an emphasis on standards, Health & Safety and the patient experience
Have full P&L responsibilities for the services being managed and accountability to deliver against company budgets
Prepare and review, the allocation of operational budgets to meet the requirements of the contract on both revenue and capital costs
Lead the development and implementation of the Business Plan supporting budget for the site, to achieve company and client objectives
Attend Trust and related meetings, constructively contributing and react to requirements
Recognise and manage the operations effectively with an existing workforce and organization including the identification of training and development needs
Provide professional and technical decisions on the spectrum of Soft services
Experience of a client facing role, managing multiple services in Healthcare
Knowledge & experience of managing Soft FM services in large multi-site, complex contract(s)
Strong leadership qualities, able to seize the initiative and drive results whilst having the ability to act as an effective team player within the operations team
Demonstrable ability to manage and motivate teams
Strong financial awareness
Proven ability to plan and achieve results in difficult situations and in limited timeframe
Be able to negotiate with and influence internal and external decision makers
Proven ability to work in a Partnership approach with a client
Ability to identify new opportunities and up-sell within and around the agreed contract, at agreed margins
Must be proactive rather than reactive in managing services and resources
A s part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

*Grade F2 - access to a variety of Sodexo benefits and discounts, flexible benefit fund, bonus, pension scheme and car allowance

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.